A furious Uber driver says he lost hundreds of pounds due to the Three mobile network crash last nig
Paul Davies, an Uber driver from Sutton, is just one of thousands who were affected by the mobile networks meltdown that began on Wednesday night.
The mobile phone provider with 10m customers has now apologised for ‘intermittent’ voice, text and data issues that left customers without signal or access to data for almost 12 hours until late this morning.
In a post on Twitter, Three said: “We’re currently experiencing technical difficulties with voice, text and data, meaning some of you will be experiencing intermittent service. Please accept our apologies, we’re sorting this out right now. Check back here for updates”
Mr Davies who has been a customer for over 13 years explained that he “lost hundreds of pounds during a wasted 8-hour shift last night with zero information from Three”.
He was left “unable to log into the Uber platform to receive requests from riders” leaving him with no work during his shift and “instead of talking about 5G they need to focus on providing a basic network”.
Mr Davies says he is “I am beyond disappointed and I will be contacting them to see how they will compensate for my loss of earnings.”
Three’s website is currently down for “essential maintenance”, according to a message posted on a static page that directed users to the company’s online store.